An ROI calculator has been developed by the AHSNs and YHEC report commissioned by the NIA has identified for every £1 spent can save £3.77.
Reduce demand on A&E
11% reduction in A&E minor attendances and 5% reduction in overall attendances
Empower patients with choice
Enables Patients to make informed decisions about their care and be seen faster
Reduce pressure on overburdened care centres
Local health economies can utilise WaitLess to reduce the pressure
Improve standards of care at urgent care
Supports the reduction of breaches of urgent care targets
Reduce unnecessary costs
Limit expenditure through redirection of patients to less expensive care
Provide detailed pharmacy information
National pharmacy directory available to download for free to anyone in England
Create communication channel to patients
Enables providers to communicate urgent site and service updates, improving patient access, especially during times of national crisis
A patient-facing app that allows patients to find the quickest, most suitable location for minor injuries and illnesses, based on live waiting time, queue numbers, and travel time information.
WaitLess is a patient empowerment app that combines live waiting times and queue numbers, with live traffic and travel information within an ICS region, to show the quickest, most suitable location to access treatment for minor illnesss at A&Es, MIUs, UTCs & WICs.
Reduce demand on overburdened A&E departments
WaitLess is SHREWD’s urgent care app for patients, for NHS 111 and Ambulance Call Handlers. WaitLess shows the quickest, most suitable location to access treatment for minor emergencies, based on real-time waiting time and live traffic and travel information within a geographic region. The app looks to encourage patients away from overburdened A&E departments, as well as consider underutilised medical services.
Increase use of underutilised urgent care
Local health economies can offer WaitLess to patients to reduce pressure on overstretched departments and divert demand to locations with available capacity. By putting live information into patients’ hands, WaitLess enables them to make the best use of available services. This helps both the patient, via a shortened wait time and easier access to appropriate care, and the local health economy, by distributing demand across departments and locations.
Empower patients with greater choice
WaitLess presents combined live waiting time for MIUs, UTCs, WICs and EDs, alongside indicative travel time information, based on the app user’s location. All the patient needs to do is download the app. We have recently updated WaitLess with the addition of pharmacies, including a directory of services provided at each facility, as well as opening times and restrictions. Patients now have even more choice and information about what is available to them locally.
What makes WaitLess different?
Displays live waiting times across the whole local health economy
Combines wait time with travel times, based on the users location
Patients can view live wait times for MIU’s UTC’s, WIC’s and ED’s
Works across smartphone and tablet
Web app designed for NHS 111 and Ambulance Call Handlers
An 11% reduction in A&E minors attendance
A 5% reduction on overall attendances
Linked Solutions
