Supporting 8,000+ mental health professionals
S12 Solutions
Supporting the mental health crisis care pathway through digital innovation
The only platform that supports the mental health crisis care pathway from the point of referral for Mental Health Act (MHA) assessment to discharge from hospital.
Timely access to the most appropriate care
S12 Solutions facilitates joined-up working between health and social care, enabling mental health professionals to complete MHA processes with greater efficiency. The platform allows approved mental health professionals (AMHPs) to identify available section 12 (s.12) doctors in proximity to assessment locations, and the option to filter profiles by specialisms, languages and gender, encouraging timely access to MHA assessment and the most appropriate outcome for each person subject to the MHA. The platform’s suite of electronic MHA and claim forms reduce the administrative burden on professionals, allowing them more time to focus on people subject to the MHA and their human rights. S12 Solutions is also able to process and pay doctors’ claims on behalf of accountable organisations, further minimising administration for staff, while encouraging more doctors to make themselves available for s.12 work.
Data supports evidence-based service improvements
Improving data to evidence the expansion and transformation of care pathways is a key action for mental health services, with focus on activity, timeliness of access, equality, quality and outcomes data. S12 Solutions provides MHA assessment activity data to Site project teams every month, which includes doctor availability, time taken between MHA assessment processes, and use of doctor specialism search criteria. Activity data can be used to help Sites develop integrated improvements to workforce plans and processes.
Support contributes to improved outcomes
S12 Solutions supports 8,000+ people across 80% of the country’s health and social care systems. This coverages gives S12 Solutions unique insight into national challenges and best practice, which are shared by our team, pre and post implementation, to help the platform realise its potential. The team also delivers small group and group training, online or in-person, as well as one-to-one support for people who would appreciate more help. S12 Solutions can also supply an evaluation toolkit and return on investment calculator, developed by independent researchers, to measure time and cost efficiencies from across the local system.
The Products
Statutory Mental Health Act Forms
Electronic Statutory MHA forms to help mental health professionals efficiently.
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MHA Assessment Team organisation
Helping mental health professionals efficiently complete MHA processes, leaving them more time to focus on supporting people subject to the MHA and their human rights.
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S12 Electronic Claim Forms
Providing an electronic means of creating, submitting and processing section 12 (s.12) doctors’ claims for MHA assessments.
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Paying Claims
Process and pay Section 12 Doctors easily online.
Read moreTimely MHA assessment team organisation
Connecting AMHPs with available s.12 doctors in proximity to assessment locations
Most appropriate assessment team for each person
AMHPs can search for doctors by specialisms, languages and gender
Staff time released
Electronic MHA and claim forms enhance professionals’ efficiency, productivity and compliance
Evidence-based improvements
MHA assessment activity data can be used to develop integrated improvements to workforce plans
Measure impact
Evaluation toolkit and return on investment calculator can be used to assess time and cost savings
Net Zero target contribution
Support NHS Net Zero targets by reducing the environmental and financial impact of paper processes
Working with 80% of mental health trusts
83,562 assessments created in 2022
