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    eOutcomes

    Replace paper forms by digitally recording patient appointment outcomes, improving data capture and audit trails, and supporting an increase in clinic efficiency.

    Why eOutcomes?

    Eliminate lost forms

    Digitally recording outcomes can help recover previously lost hospital income due to lost / incomplete paperwork

    Improve operational efficiency

    Improve clinic and operational efficiency by removing double data entry and the validation process associated with paper processes

    Support NHS Net Zero targets

    Reduce the environmental and financial impact of paper processes

    Reduce the burden on patients

    Removes patients from the auditing and appointment recording process

    Digitise communication

    Improve communication channels between clinicians and admin staff

    In my view, the introduction of the system has been a complete success. It has greatly improved the compliance of doctors completing outcome forms which has resulted in better capture of Outpatient procedure and a dramatic increase in income.

    Mathew Swabey – Programme Manager

    University Hospitals Plymouth NHS Trust

    We have been able to completely cut out unnecessary waits for busy departments such as radiology by using electronic outcome forms. The digital forms record what tests are required on the patient’s next visit, which automatically updates our PAS. Switching to digital outcome recording has meant our clinicians enter information in real time, ensuring that procedure outcomes are recorded and data captured accurately, which in turn helps to improve our patient pathway and reduces the amount of administration time.

    Suzanne Rodgers – Programme Manager

    ABMU (Abertawe Bro Morgannwg University) Health Board

    Accurately capturing outcome and procedure codes, eOutcomes replaces paper outcome forms with a digital appointment outcome form that is easy to use and instantly updates PAS.

    Digitally record appointment outcomes

    Designed to deliver quality improvements in healthcare settings by accurately capturing outcome and procedure codes, eOutcomes replaces paper outcome forms with a digital appointment outcome form that integrates with the hospital’s PAS / EPR. eOutcomes’ intuitive design is easy to use and ensures accurate data capture of appointment outcomes. eOutcomes can be used to record appointment outcomes across all appointment types – face-to-face hospital appointments, virtual (telephone and video) and remote appointments in the community.  Intelligent functionality support staff, including alerts notifying administrative staff of the need to book a follow-up appointment with the patient.  

     

     

    Recover lost income

    In addition to delivering quality assurance in hospital settings by ensuring accurate data capture, digitally recording appointment outcomes can help recover previously lost hospital income by reducing the inaccuracies associated with paper trail audits, and patients simply leaving an appointment with a paper outcome form without having the procedure code recorded. On average, payment for outpatient procedures equates to 18% of a Trust’s overall income. However, it’s estimated that up to 10% of this is lost as a direct result of incomplete or misplaced paper outcome forms. eOuctomes supports hospitals in capturing 100% of outpatient appointment outcomes digitally and accurately.

    Improve the audit trail process

    Implementing a process improvement project that removes paper trail and deploys eOutcomes to digitally record referral to treatment (RTT) and procedure codes can help recover previously lost income and deliver more efficient healthcare management processes. eOutcomes’ audit functionality allows staff to search by date, speciality, clinic, and clinician to review appointment outcome data, and identify and amend incomplete outcome forms.

    What makes eOutcomes different?

    Designed to deliver quality improvement by accurately capturing appointment outcomes and procedure codes, eOutcomes replaces paper outcome forms with a digital appointment outcome form that instantly updates the hospital’s PAS / EPR.

    In addition to delivering quality assurance in hospital settings by ensuring accurate data capture, digitally recording appointment outcomes can recover previously lost hospital income by reducing the inaccuracies associated with paper trail audits, and patients simply leaving an appointment with a paper outcome form without having the procedure code from their appointment recorded.

    Implementing a process improvement project that removes the paper trail and deploys a process to digitally record RTT and procedure codes can help recover lost income and deliver more efficient healthcare management processes.

    By accurately recording appointment outcome information, eOutcome also supports those organisations on ‘Block Contracts’ by providing a comparison between accurate, captured information, against often historic ‘estimated’ levels of activity.

    Book a Demo

    Full PAS/ EPR integration prevents double data entry and streamlines processes 

    Removes the need for paper outcome forms and the associated validation process

    Auto creation of Follow-up lists with OPCS/ICD-10 & RTT codes

    Outpatient outcomes and procedure codes instantly update to PAS

    Search by date, speciality, clinic and clinician in order to identify and amend incomplete forms

    Alert functionality allows clinicians to notify administrative staff of the need to book a follow-up appointment

    £70K per annum saving on printing costs since launching eOutcomes across the trust (at a medium sized trust)

    100% of patient outcome forms are logged as complete in the first 3 months since launching eOutcomes (a large NHS hospital)

    31% increase in income since launching eOutcomes across the trust (a medium sized trust)

    Linked Solutions