Mobile Appointment Manager
Enable patients to self-check-in and be called for their appointment without entering the hospital, improving social distancing and infection prevention measures.
Why Mobile Appointment Manager?
Streamline check-in
Simplify the check-in process for staff and patients, releasing staff time
Improve the patient experience
Provide patients with greater flexibility and convenience when checking in
Release staff time
Save staff time by reducing reception demand and digital patient callingÂ
Empower patients
Activate and empower patients to be more involved in their healthcare journey
Improve social distancing measures
Reduce unnecessary contact between patients and staff
The Mobile Appointment Manager app enables patients to self-check-in for their appointment without visiting a reception area or using a kiosk.
Elevate the check-in experience
Using the App, patients can self-check-in for their outpatient appointment using their mobile phone, providing them with greater convenience while improving social distancing / capacity management processes. Patients are able to check-in when they are in close proximity to the hospital (including the car park or an external waiting area) and avoid congested waiting / reception areas, face-to-face contact with staff and other patients, then choose where to wait. When staff are ready, patients are called forward via the App to the clinic area for their appointment.
Improve patient flow
Using familiar patient identification criteria (including date of birth and postcode), as patients complete the check-in process, they are automatically matched to their appointment on the Flow Manager patient flow dashboard. Using Flow Manager, staff are immediately notified when the patient has completed the check-in process. Flow Manager displays all patients on one dashboard regardless of how they’ve checked-in (the app, a kiosk or a reception desk).
Simplify patient calling
When staff are ready, patients are called forward for their appointment (either by the app or by members of staff). As a result, patients spend less time waiting inside the hospital, and staff time is released, which can be used to support patients arriving at the hospital requiring one-to-one support. Patients can download the app for their smartphone from the App Store or Google Play.
What makes Mobile Appointment Manager different?
The Mobile Appointment Manager app enables patients to self-check-in using familiar patient identification criteria (i.e. postcode etc.), and be called to their appointment from anywhere around the hospital – without entering a building or visiting a reception area.
Patients are able to check-in when they are in close proximity to the hospital (including the car park or an external waiting area) and avoid congested waiting / reception areas, face-to-face contact with staff and other patients, then choose where to wait. When staff are ready, patients are called forward via the app to the clinic area for their appointment. As a result, patients spend less time inside the hospital, enjoying greater convenience and social distancing and infection prevention measures are enhanced.
Patients can download the app for their smartphone from the App Store or Google Play to check-in and be called forward for their appointments with complete confidentiality.
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Patients can check-in for their appointment without attending reception
The app is compatible with Apple and Android devices
Patients can check-in their 3G, 4G or 5G networks or the hospital’s WiFi network
Patients can be sent notifications and messages directly by hospital staff
Patients can be informed of clinic running times
