Walk-in
Arrive non-appointed patient attendances with interactive kiosks, improving the experience with an efficient, stress-free and coordinated arrival at hospital for patients
Why Walk-in?
Streamline the check-in process
Empower patients and reduce the need for reception staff to manually check-in patients
Release staff time
Release reception staff to assist patients requiring one-to-one support.
Reduce long queues at reception
Empower patients and reduce check-in time and administrative burden on staff
Support multi-language requirements
Multiple language options support the needs of a diverse population
Improve the patient experience
Ensuring an efficient, stress-free arrival at hospital for patients
Increase patient satisfaction and deliver service quality improvements by reducing check-in queues and releasing staff time
Improve the check-in process
Using multi-language self-service kiosks, patients can register for non-appointed attendances, including bloods, x-ray and walk-in clinics. The free-standing, interactive kiosks can be positioned around the hospital as required, delivering a digital self-check-in service at multiple entry points / reception areas around the hospital.
Elevate the patient experience
Increasing patient satisfaction and delivering service quality improvements in the healthcare environment, Walk-in reduces long check-in queues for patients, releasing staff time for other value-added tasks and contributes to significant process and operational improvements.
Support multi-language requirements
Patients are encouraged to self-check-in using the interactive kiosks with easy-to-read questions which can be displayed in a variety of languages. Once the check-in process is completed, staff are then automatically notified of the patient’s arrival on Intouch with Health’s Flow Manager dashboard.
What makes Walk-in different?
Utilising multi-language self-service kiosks, patients can register themselves for non-appointed attendances, including bloods, x-ray and walk-in clinics. The free standing, interactive kiosks can be positioned around the hospital as required, delivering a digital self-check-in service at multiple entry points / reception areas around the hospital.
Increasing patient satisfaction and delivering quality improvements in the healthcare environment, Walk-in reduces long check-in queues for patients, releasing staff time for other value-added tasks, and contributes to significant process and operational improvements.
Once the check-in process is completed, staff are then automatically notified of the patient’s arrival on Intouch with Health’s Flow Manager dashboard.
Book a demoFull PAS / EPR integration prevents double data entry
Kiosks can be used to display custom messages and directions
Multi-language options support for the needs of a diverse population
Kiosks can be wall-mounted or free-standing (and therefore repositionable)
