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    Wayfinding

    Wayfinding is a digital hospital map that improves the patient experience and delivers quality improvement by helping patients navigate their way easily and efficiently around hospital settings.

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    Why Wayfinding?

    Support clinics to run on time

    Reduce the opportunity for patients to become lost on route to their appointment

    Release staff time

    Reduce time spent by staff relaying verbal directions to patients 

     

    Support multi-language requirements

    Multiple language options support the needs of a diverse population

    Improve the patient experience

    Help ensure an efficient, stress-free arrival at hospital for patients

    A patient-centred approach is a core component of our Digital Health Strategy, and the introduction of electronic Wayfinding improves the experience for health consumers.

    Peter O’Halloran – Chief Information Officer

    The University of Canberra Hospital, ACT Health Directorate

    Patients now flow into the department and are provided with on screen confirmation of their appointment and details of where they need to attend and wait, before then being called to clinic rooms using TV screens which also provide directions.

    Jonathan Lofthouse – Former Director of Transformation and Turnaround

    Liverpool Womens NHS Foundation Trust

    Provide clear, easy-to-follow maps and directions to clinics and waiting rooms

    Provide patients with clear directions

    Putting the patient first, Wayfinding provides clear, easy-to-follow maps and directions via self-check-in kiosks, guiding patients to their clinic / destination on time and via the most direct route. Hospitals can choose to have maps and directions integrated into the interactive check-in kiosks, presenting directional information to patients after they have completed their self-check-in, or use standalone interactive kiosks at key locations to display the digital maps to all hospital visitors.

     

    Improve operational efficiency

    Support clinics to begin and continue to run on time by helping all patients and visitors to locate clinics easily, from multiple entry points around the hospital. Wayfinding also significantly reduces time spent by hospital staff repeating directions to patients on a frequent basis, allowing for more value-added tasks to be completed.

    What makes Wayfinding different?

    Putting the patient first, Wayfinding provides clear, easy-to-follow maps and directions via self-check-in kiosks, guiding patients to their clinic / destination on time and via the most direct route.

    Hospitals can choose to have maps and directions integrated into the interactive check-in kiosks, presenting directional information to patients after they have completed their self-check-in, or use standalone interactive kiosks at key locations to display the digital maps to all hospital visitors. Kiosks can be free-standing (and therefore easily repositionable) or wall mounted (and therefore position-fixed). 

    Support clinics to begin and continue to run on time by helping all patients and visitors to locate clinics easily, from multiple entry points around the hospital. 

    Wayfinding also significantly reduces time spent by hospital staff repeating directions to patients on a frequent basis, allowing for more value-added tasks to be completed.

    Book a demo

    Direct patients and visitors to clinics / waiting rooms with clear maps

    Multi-language options support for the needs of a diverse population

    Combine Wayfinding with Check-in kiosks or use as a stand-alone service

    Reposition free-standing kiosks around the hospital as required

    Linked Solutions

    Web Design & Developed by Visions