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    Multi-source Feedback

    A web-based system, developed to aid doctors and appraisers by centralising the processes for appraisal and revalidation, with intuitive design and secure channels for document sharing.

    Why Multi-source Feedback?

    Online Patient Feedback

    With the changing landscape of patient touch points why be stuck with paper based feedback. Our offerings provide a hybrid of online and paper based feedback.

    Benchmarking from almost 100,000 reports

    Be compared against your peers with the largest set of MSF data available.

    Specialty-Specific Question Set

    Specialty-specific clinical questions have also been designed by faculties and Royal Colleges for those with a clinical role.

    Clear, Concise Reports

    Our reports are designed to be easy to read to be able to get the most out of the data to give you what you need to have an informed discussion about the results.

    Built in Conjunction with the RCP

    The generic questionnaire for colleague and patient feedback has been designed with the Royal College of Physicians.

    Requires Fewer Respondents for GMC Compliance

    Designed to be easier to complete a fully compliant report compared to the GMC feedback forms.

    BookWise Duo is responsive to the nature of the centre, which can be quite changeable, and it supports our flexibility. A system like this works best when everyone involved is fully engaged with it, staff have embraced it and know its value, which only helps to boost its effectiveness. Everything is accessible and reporting is good. It means we can gauge each week’s capacity ahead of time. The team at BookWise were supportive, with well thought out products that deliver meaningful insight. After using the system we’ve recognised that we had a stretched capacity in our unit. With the figures to prove this we can re-evaluate how we use our resources within the Trust

    Jane Suppiah

    Patient Experience & Quality Improvement Lead

    Kingston Hospital NHS Foundation Trust

    In the tightly resourced ‘arena’ of healthcare today, there are precious few ‘win-wins’ that actually make a difference to staff and patients alike. Besides being good value for money, the ‘BookWise Oncology’ diary provides a colourful, user-friendly, practical and customised communication solution that is empowering our chemotherapy nursing teams in a uniquely innovative way. The team have met every request with professionalism, flexibility and service delivery excellence. They have literally built this software around the needs of chemotherapy patients and service providers!

    Connie Lord

    Service Improvement Facilitator

    Black Country Cancer Network

    Appraisal and Revalidation for Medical Professionals

    Identify learning and development opportunities

    We designed our multi-source feedback solution to work seamlessly alongside the comprehensive appraisal management system to facilitate discussion and identify learning and development opportunities.

     

    Tailored questionnaires for specific roles

    Our 360 feedback surveys range from feedback collection based on basic GMC questionnaires to more extensive surveys tailored to specific roles and specialities. These differential approaches ensure outputs are targeting, relevant, and a useful starting point for future developmental activity.

     

    What makes Multi-source Feedback different?

    We have collected over one million responses from colleagues and patients across traditional paper-based and innovative electronic collection methods through multi-source feedback. This wealth of information allows us to generate peer comparisons and benchmarks based on the most comprehensive datasets. We pride ourselves on using this data and our advanced analytic skills to present comprehensive and detailed PDFs, ensuring participants’ feedback is understandable and informative. Our exclusive 10-year partnership with Edgecumbe Doctor 360 gives clients a fully integrated 360 feedback solution that perfectly complements our appraisal software.

    Book a demo

    Multi-source Feedback yields over a million responses, allowing for peer comparisons and benchmarks based on robust datasets.

    Advanced analytics to generate detailed PDF’s, ensuring that participate feedback is easily understandable and informative.

    Through our 10-year partnership with Edgecumbe Doctor 360, clients receive a fully integrated 360 feedback solution that complements our appraisal software.

    From basic GMC questionnaires to specialised surveys, our approach ensures targeted and relevant outputs, serving as a useful starting point for future developmental activities.

    Our multi-source feedback solution is designed to work alongside the comprehensive appraisal management system, facilitating discussions and identifying learning and development opportunities.

    Linked Solutions