Hicom

A multi-industry data automation, collation and transformation platform

Innovative, flexible and secure solutions that support business automation, with expertise in healthcare, government, retail, hospitality, law enforcement, manufacturing and commerce.

Data integration and centralisation

Supporting over 200 clients worldwide, Hicom deploys data integration and centralisation solutions for clinical and patient care, workforce management, health & safety, compliance management, business automation, recruitment, and more. Solving complex business challenges through technical expertise and delivering comprehensive software applications is at the core of the Hicom suite of solutions.

Diamond dashboard web page image

Patient and clinical Diabetes care

Our Diamond and Twinkle modules provide digital tools that collate and display core data in a standardised format for multidisciplinary diabetes teams, improving interaction and enabling access to patient information in real-time for both adult and paediatric care. The system operates as an Electronic Medical Record (EMR) System – providing a single source of truth using real-time data – saving time, reducing human error and duplications. Both Diamond and Twinkle integrate with our My Pathway platform.

Manage workforce, risk and compliance

Our solutions support business transformation, process alignment, business analysis, integration, and training, across public sector workforce and other industry sectors. We use powerful technology to enable integration of all aspects of workforce information into centralised data repositories, supporting the full life-cycle of planning, training, deployment and management, as well as supporting multi-location organisations to streamline management processes, reduce risk and minimise operational costs.

The Products

Pathway

Align disparate recruitment processes and streamline applications.

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Leave Manager

Automating and simplifying the Leave Management process.

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Course Manager

Improving course management, performance and attendance.

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Arena

Business processes and compliance management system.

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Accent

Digital platform designed to manage the training, education and ongoing career progression of the public sector workforce.

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Twinkle

Improving the day-to-day management of paediatric patients with diabetes by aligning responsibilities and coordination of services.

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Diamond logo

Diamond

Integrate multi-disciplinary diabetes care management with access to real-time patient information at the point of patient care, enhancing and improving patient interaction and ensuring optimal care delivery.

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All the functionality you expect and more

Medical workforce and training management

Manage the training, education and ongoing career progression of the public sector workforce

Adult and Paediatric Diabetes Management

Supports multi-disiplinary teams through real-time access to patient information

Recruitment, selection and accreditation of the healthcare workforce

Align disparate recruitment processes and streamline applications

The Numbers

35,000 patients managed

44,000 active users

Over 6 million episodes of care

Care continuity is something that we’ve seen hugely improve since using Diamond in the community setting. Addressing the hospital/community divide through achieving one system, one shared record across both settings means that care can be commenced in the hospital and followed up in the community as the patient record is accessible to all professionals working with that patient. That also means that the patient doesn’t need to repeat their medical history and medication over and over again – a relief for many and peace of mind that their data is available and accurate.

Bernie McDonnell, Integrated Diabetes Care Clinical Nurse Specialist