Maintaining Patient Flow at Ashford and St Peter’s Hospital

How to maintain flow in the most pressurised department of any hospital

Ashford and St Peter’s needed to enhance patient flow through their Emergency Department and wanted a tool that could clearly highlight key tracking data points from various clinical systems.

The Challenge

Needed to enhance patient flow through their Emergency Department and wanted a tool that could clearly highlight key tracking data points from various clinical systems.

A lot of information is collected and saved in disparate clinical systems which does not always result in efficient information oversight for staff in the department.

“Staff were tackling patient flow using information from disparate IT systems. This was time-consuming, inefficient and made managing patients’ 4 hour pathways even more challenging. They needed essential tracking steps alongside vital clinical data in one solution” Head of Delivery | Caroline Howes…

The Solution

Cancer and Emergency Department Patient Tracking Lists (PTLs) have gone live at Ashford and St Peter’s Hospitals NHS Trust. Beautiful Information have been working closely with staff at the trust to develop PTLs that give them what they need to support high-quality and efficient patient care.

“The Beautiful Information solution has given staff a real-time intuitive view of all the key datapoints from ED and the Urgent Treatment Centre. With a single source of live, accurate information we can now identify pressures and allocate resources to meet demand. This has both enhanced flow and improved patient experience” Deputy Chief Operating Officer | Anne Carey…