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    Health and Care Capacity Management

    One system to effectively triage, prioritise and process NHS e-RS referrals (and all other referrals in the system).

    Why Health and Care Capacity Management?

    Improved Referral Accuracy

    By utilising a comprehensive Directory Of Services (DOS), healthcare providers have greater information and support to make their decisions.

    Reduced Wait Times

    The urgent triage feature minimises delays in care, ensuring patients receive timely interventions and reducing the burden on emergency services.

    Enhanced Patient Experience

    With a focus on timely care and effective communication, patients experience less uncertainty and anxiety about their health journey.

    Reduce Unnecessary Hospital Admissions

    By streamlining the referral process and reducing unnecessary hospital admissions, healthcare systems can realise significant cost savings.

    Holistic Care Management

    The system promotes a more integrated approach to patient care, allowing for follow-up interventions and ongoing support tailored to individual needs.

    Increased Community Engagement

    Facilitating better connections between patients and local services empowers communities to take a more proactive role in managing health and wellness.

    Single Point of Discharge enables Social Care and NHS colleagues to work in partnership to streamline referral management processes, reduce delays associated with multiple handovers and support a more efficient service for patients.

    Charlotte Howard

    Assistant Lead for Hospital Discharge

    Blackpool Teaching Hospitals NHS Foundation Trust

    The SCI Store integration provides our clinicians and social workers with seamless access to a central source of demographic data for patients and clients. It means our front line staff are spending less time re-keying information from paper records or other systems, which reduces the risk of errors when this data is copied. Ultimately, this means our front line staff spend less time on administrative tasks and more time face-to-face with their patients and clients.

    Suzan Bell

    Digital Change Manager (H&SC and CYP), Business Change & Improvement

    Scottish Borders Council

    Imagine the spine in our bodies, connecting all parts and allowing us to function effectively, safely and with confidence!! Strata is the digital spine that links and integrates systems and health and social care services to achieve the best possible patient outcomes.

    General Manager Transformation/Strategic Planning Lead

    NHS Broders

    Health and Care Capacity Management

    Connect Patients To Suitable Services

    The Digital Transfer of Care Hubs streamlines the triage, prioritisation, and processing of NHS e-RS referrals and all other care requests, ensuring that patients receive timely and appropriate care tailored to their individual needs. By leveraging a comprehensive Directory of Services (DOS), the Digital Transfer of Care Hubs connect patients with the most suitable community-based services, supporting healthcare providers to make informed decisions that enhance the overall patient experience.

     

    Manage Large Scale Referral Populations

    Referrals that will be better serviced in the community can be streamed to best-match services represented by a complete localized Directory of Services (DOS). ALL available services are known and considered when planning care transitions and assigning packages of care and intervention (rather than just the top 10 services known top of mind to the transition team/referrers).

    What makes Health and Care Capacity Management different?

    Digital Transfer of Care Hubs enhances referral accuracy, streamlines the management of care requests, reduces inefficiencies, and connects patients with suitable community-based services, ensuring timely and personalised care while minimising hospitalisations and costs.

    Book a demo

    Access to a Comprehensive Directory of Services (DOS) that provides real-time information on all available community services, ensuring the best match for each patient’s needs.

    A streamlined triage process that prioritizes urgent referrals, allowing healthcare providers to respond swiftly and effectively.

    Instant notifications and updates for both healthcare providers and patients, keeping everyone informed about the status and next steps in the care journey.

    Advanced algorithms analyse patient data to provide recommendations for the most appropriate services and interventions, enhancing referral accuracy.

    Linked Solutions